Self-manage your
Home Care Package
Easily manage your care with industry-leading low fees.
1300 787 581
Affordable and transparent fees
Industry-leading care and package management fees starting at 14.4%.
No hidden costs, no basic daily fee, no exit fee.
More hours of care
The unique Five Good Friends model means hourly rates are 16% lower than what most other providers charge. This, combined with our industry leading low fees, allows our Members to direct more of their funding toward help in the home.
Pricing
Level 1
Level 2
Level 3
Level 4
Care Management
The amount charged to your package to manage the design, oversight and management of your care.
LEVEL 1
$5.50
per week
LEVEL 2
$11
per week
LEVEL 3
$22
per week
LEVEL 4
$38.50
per week
Package Management
The amount charged to administer your package funds and coordinate your care.
LEVEL 1
$24
per week
LEVEL 2
$45
per week
LEVEL 3
$104
per week
LEVEL 4
$153
per week
Basic Daily Fee
The government allows providers to ask for an additional contribution to go towards their Home Care Package. We do not charge this fee.
LEVEL 1
None
LEVEL 2
None
LEVEL 3
None
LEVEL 4
None
Total Fees
LEVEL 1
14.39%
of package
LEVEL 2
15.54%
of package
LEVEL 3
16.06%
of package
LEVEL 4
16.10%
of package
You'll get...
Based on a standard hourly Monday - Friday rate of $62.00 per hour*, this is how many hours of care you
can receive from Helpers each week. Exact hours may vary based on services types, rates and any changes to government subsidies.
*Hourly rate for most common services: personal care, cleaning and household tasks, light gardening, in-home respite, companionship, driving and community access, medication support, home administration, meal preparation. For nursing see below.
LEVEL 1
2.83
hours / week
85.61% of your package remains for services, aids and supports.
Begin today
LEVEL 2
4.91
hours / week
84.46% of your package remains for services, aids and supports.
Begin today
LEVEL 3
10.62
hours / week
83.94% of your package remains for services, aids and supports.
Begin today
LEVEL 4
16.09
hours / week
83.90% of your package remains for services, aids and supports.
Begin today
Nursing
$135 per hour
Nursing services may include: wound care and management; medication administration such as assisting you to take medication; general health and other assessments; and certain medical tests including blood pressure. This does not include the price for goods such as bandages, dressings and continence aids where required.
12-hour overnight care
$350 per visit
Overnight care is ideal for people who need the peace of mind of on-call care through the night.
24-hour care
$660 per visit
This care option provides up to 10 hours of active support within a 24-hour period. It is particularly suitable for individuals who do not have family members nearby or who are unable to provide assistance with caregiving.
Member transport
99c per kilometre
Travel which occurs as a component of service delivery, for example transporting a Member to an appointment or community event. This is commonly referred to as non-labour expenses or fees.
Provider travel
Travel a Helper incurs on the way to or from delivering visits, excluding the first visit of the day. This will be charged based on the Helper hourly rate and capped at 15 min per visit.
Want to know more?
Talk to a care advisor today
