Member Welcome

Sign up

1

STEP 1
Support needs
2

STEP 2
Getting to know you
3

STEP 3
Care options

Step 1 of 3

Support needs

Hi! Let's get started.

What can we help you with?

I need care services for myself or a loved one I'm looking for work as a Helper

What services are you looking for?

Please select one of the following options...

Aged care Disability

Is the person receiving supports 18 years old or older?*

Yes No

Who needs support?

Do you need support for yourself or someone else?

Myself A loved one A client

Already have an account? Sign in instead.

Step 2 of 3

Getting to know you

Tell us a bit about yourself

Your details

Your full name*

Email address*

Phone number*

Your state*

Where do you need support?*

Step 2 of 3

Getting to know you

Tell us a bit about yourself and your loved one client

Your details

Your full name*

Email address*

Phone number*

Your company name*

Details of your loved one your client

Their full name*

Their email address (optional)

Their phone number (optional)

Their state*

Where do they need support?*

Step 3 of 3

Care options

Nice to meet you, .

How do you intend to pay for your care?

How do you intend to pay for their care?

How does your client intend to pay for their care?

Don’t worry, you won’t have to enter your payment or funding details yet. This information helps us set your account up quickly so you can start finding Helpers sooner.

Don’t worry, you won’t have to enter their payment or funding details yet. This information helps us set your account up quickly so you can start finding Helpers sooner.

Don’t worry, you won’t have to enter their payment or funding details yet. This information helps us set their account up quickly so they can start finding Helpers sooner.

Home Care Package Are you they switching from another provider?*

Yes, I am they are switching providers

No, I am they are looking for a provider Through CHSP funding Private (e.g. direct debit) I'd like assistance understanding aged care funding

Managing your care.

Managing their care.

How would you like to manage your care?

How would you like to manage their care?

C A R E M A N A G E D

I'd They'd like assistance managing my their care

Engage our team’s expertise to reduce the complexity of managing home care day-to-day. We’ll remove the stress so you they can focus on achieving lifestyle goals & maintaining community connection.

Ideal for:

• Care managed Home Care Package recipients levels 1-4
• Private customers finding it difficult to manage the clinical and logistical needs of successful home care

S E L F M A N A G E D

I will manage myself They will manage themselves

Take control and confidently chart your own course. We’ll support you with all the tools you need to successfully achieve your goals in the home and community you love.

Take control and confidently chart your own course. We’ll support you with all the tools you need to successfully achieve your loved one's goals in the home and community they love.

Your client can take control and confidently chart their own course. We’ll support them with all the tools they need to successfully achieve their goals in the home and community they love.

Ideal for:

• Self-managed Home Care Package recipient levels 1-4
• Private customers looking to self select and PAYG home care services

I'm not sure

Step 3 of 3

Care options

Nice to meet you, .

What supports are you interested in?

What supports are they interested in?

Assistance with daily living

Using your NDIS core supports budget, or privately funded, we help you with your disability related daily needs.

Using their NDIS core supports budget, we help them with their disability-related daily needs.

Support coordination

Our experienced NDIS support coordinators help you get more from your plan so you can achieve your goals.

Our experienced NDIS support coordinators help them get more from their plan so they can achieve their goals.

Both

How do you intend to pay for your care?

How do you intend to pay for their care?

How does your client intend to pay for their care?

Don’t worry, you won’t have to enter your payment or funding details yet. This information helps us set your account up quickly so you can start finding Helpers sooner.

Don’t worry, you won’t have to enter their payment or funding details yet. This information helps us set your account up quickly so you can start finding Helpers sooner.

Don’t worry, you won’t have to enter their payment or funding details yet. This information helps us set their account up quickly so they can start finding Helpers sooner.

I They have an NDIS plan Private (e.g. direct debit) I'm not sure

Hello and welcome, .

You're all set. What would you like to do next?

Book in a welcome meeting

Book a welcome meeting where our welcome team will call to discuss your requirements, confirm your details, collaborate on your help plan and assist with any remaining setup tasks.

Speak to a Care Advisor

You can talk to our Care Advisors any time if you have a question regarding becoming a Member with Five Good Friends.

Call us on 1300 787 581

Thank you for reaching out to us, !

Our team is already reviewing the information provided, and we’ll be in touch shortly to chat further about how we can support you or your loved one.

What happens next?

Quick confirmation

We have sent you some handy information by email for your review. Be sure to check your spam folder in case it landed there.

Personalised follow-up

One of our friendly Care Advisors will give you a call to learn more about your or your loved one.

Explore our services

In the meantime, browse the services you can access through Five Good Friends.

Hello and welcome, .

One moment while we redirect you to log in...

Apologies...

It looks like you already have an account attached to the e-mail provided.

You can reset the password for that account here.

One of our team may be in touch shortly to help you out or you can call us on 1300 787 581.

Apologies...

It looks like you we've had a problem setting up your account.

One of our team will be in touch shortly to help you out or you can call us on 1300 787 581.

Sign up

Hi! Let's get started.

What can we help you with?

What services are you looking for?

Who needs support?

Great! We'd love for you to join our community of Helpers.

Tell us a bit about yourself

Your details

Tell us a bit about yourself and your loved one client

Your details

Details of your loved one your client

Nice to meet you, .

How do you intend to pay for your care?

How do you intend to pay for their care?

How does your client intend to pay for their care?

Managing your care.

Managing their care.

How would you like to manage your care?

How would you like to manage their care?

Nice to meet you, .

What supports are you interested in?

What supports are they interested in?

How do you intend to pay for your care?

How do you intend to pay for their care?

How does your client intend to pay for their care?

Request a call back

Message sent

Hello and welcome, .

You're all set. What would you like to do next?

Hello and welcome, .

Apologies...

Apologies...

Sorry, we don't provide support for under 18s at the moment.