Care & Support Managed
Engage our team's expertise to reduce the complexity of managing home care day-to-day. We'll remove the stress so you can focus on achieving lifestyle goals & maintaining community connection.
We'll wrap our arms around you and your family with assistance from a team of experts in care management, workforce rostering and finance to make administration simple so you always feel supported.
Care Managed Self Funded
We understand that continuity of care matters. We take the time to understand our Member's needs and preferences so we can select the best Helpers that match individual criteria. We not only verify skills, training, and references - we look for people who are willing to go that extra mile and form a genuine connection.
Lower hourly rates
The unique Five Good Friends model means hourly rates are 16% lower than what most other providers charge.
*Department of Health and Aged Care national median prices for common care services March 2024
Pricing
Starter
$53 /week
A helping hand for those who need just a little extra care.
You'll get:
Care team and community manager
You care team will assist you with coordinating and managing your services.
Personalised help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Lookout remote care monitoring
Our Lookout technology provides oversight into changes in health and wellbeing.
Plus
$108 /week
Personalised care for those with more complex care needs.
You'll get:
Care team and community manager
You care team will assist you with coordinating and managing your services.
Personalised help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Lookout remote care monitoring
Our Lookout technology provides oversight into changes in health and wellbeing.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Allied health referrals
We can refer you to nursing and allied health professionals as required.
Short-term package
$999 / once-off
A short term 10-week solution for emergencies, recovery or respite.
You'll get:
Care team and community manager
You care team will assist you with coordinating and managing your services.
Personalised help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Lookout remote care monitoring
Our Lookout technology provides oversight into changes in health and wellbeing.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Allied health referrals
We can refer you to nursing and allied health professionals as required.
Recommended hourly rate
$62
The recommended rate our Helpers charge for their services per hour Monday - Friday.
*Rates may vary depending on individual circumstances, weekends and public holidays.
Nursing
$135 per hour
Nursing services may include: wound care and management; medication administration such as assisting you to take medication; general health and other assessments; and certain medical tests including blood pressure. This does not include the price for goods such as bandages, dressings and continence aids where required.
12-hour overnight care
$350 per visit
Overnight care is ideal for people who need the peace of mind of on-call care through the night.
24-hour care
$660 per visit
This care option provides up to 10 hours of active support within a 24-hour period. It is particularly suitable for individuals who do not have family members nearby or who are unable to provide assistance with caregiving.
Member transport
99c per kilometre
Travel which occurs as a component of service delivery, for example transporting a Member to an appointment or community event. This is commonly referred to as non-labour expenses or fees.
Provider travel
Travel a Helper incurs on the way to or from delivering visits, excluding the first visit of the day. This will be charged based on the Helper hourly rate and capped at 15 min per visit.
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