Why self-management is gaining popularity for in-home aged care

Many older Australians are choosing to self-manage their Home Care Package (HCP) because it offers choice, flexibility, and value. With self-management, you get to decide who comes into your home, how they support you and how your funding is spent - allowing you to design your care to fit your lifestyle and preferences.

Is self-management right for you?

We know that you are the best person to manage your care, ensuring you get the best outcomes and maximum value from your home care package. Perhaps you have a trusted loved one who can assist or self-manage your care on your behalf. What you need is a partner who empowers you to do this effortlessly. With our industry-leading low fees starting at 14.4%, you can easily manage your care. It's not just about saving money - it's about making your funding work for you.

Reasons to manage your own home care package:

• You’re confident in interviewing and selecting carers. 
• You can coordinate allied health professionals and other supports. 
• You like having flexibility in how and when you receive services.
• You’d prefer to direct your funding towards more hours of care.
• You’re comfortable using digital tools to oversee your care plan.
• You may have trusted family or friends to assist with self-managing your care.

With the right tools and support, home care package self-management can be simple and rewarding, allowing you to live independently while receiving the care you need.

Key features of our self-managed packages:

We make self-management simple by providing:

1. Intuitive tools and resources to empower you.

   • A smart and easy-to-use app to help you review care workers, book services, track spending, and update your Help Plan.
   • Step-by-step video guides to walk you through how to get the most out of self-managing your care.
   • Oversight of your budget so you’re in control of how your funding is spent.

2. A trusted network of 1,000+ verified service providers  across Australia, covering a wide range of products and services, including:

   • Allied health professionals like physiotherapists, occupational therapists, and dietitians.
   • Continence, lifestyle and mobility aids to support daily living.
   • Pre-prepared meal services to suit dietary needs and preferences.

3. An embedded workforce of 1,700 highly trained care workers (Helpers), ensuring that you can find the right match for your needs, preferences, and schedule.

   • Helpers are fully verified, ensuring both quality and compliance with Aged Care & NDIS standards.
   • An in-house learning and development programme ensures your Helpers are highly trained and can upskill when your care needs evolve as you grow older.

With our platform, you’re in control – you review and select your care workers, service providers and age-related products, all while staying connected to your support team through our app.

Backed by expert advice when you need it.

When life gets a little tricky - because sometimes it does - you’ll have a reliable, trusted partner ready to step in when you need extra support. Our customer service team and Care Navigators are on hand to provide expert guidance.

Self-managing your home care is easy - with a little help from your friends. 

Start today

Become one of Five Good Friends’ Members who successfully manage their own care by contacting us today. Our world class net promoter scores (NPS) of 60+ reflects the confidence and satisfaction of our Members. 

Learn more about the benefits of self-management.