From our humble beginnings in 2016, Five Good Friends has grown to be one of Australia’s leading approved Home Care Providers.

This didn’t happen by accident, we have always believed that providing better care is not an individual job. It takes a committed care team and a carefully curated network of Helpers, Partners and Third-party providers to support our Members to live their best life.

Committed to providing better care

What does better care mean to us? It means continuing to build on our technology platform and robust processes that allow our Members to know who is coming into their home, week on week, and to trust that the person not only has the right qualifications, but has been verified and is aligned with the Five Good Friends values.

At Five Good Friends, this doesn’t just extend to our Helpers, who have already provided over 1.2 million hours of care; but further afield to our carefully selected MarketPlace platform that includes 1,000 plus third-party suppliers.

All providers within our MarketPlace have been through a thorough onboarding process prior to becoming an approved supplier to Five Good Friends. This process ensures that all MarketPlace suppliers have been verified, have agreed to our strict service delivery terms, and their compliance documentation has been checked, approved and kept on record. Not all suppliers who apply to our MarketPlace platform get approved; around 52% don’t meet our standards. We believe that if we authorise someone to go into the home of our Members, then we need to feel at home with them first.

Five Good Friends is able to draw from this pool of verified suppliers and organise a range of services that you may not have previously had access to through other Home Care providers. The age-related products and services available our MarketPlace are extensive, including everything from iPads, to continence aids, having pre-prepared meals delivered, through to more complex needs of catheter tubes or equipment. All whilst having your lawns mowed, your trees pruned, and a physio work on those niggling injuries.

Our curated network of third-party providers

Our MarketPlace platform services are used by the majority of our Members weekly, to enable them to enjoy living independently in their own home for longer. It also gives them more time back in their day to do the things they love. Our Members find that the choices available to them due to such an extensive range of suppliers is extremely helpful when their needs change. Such as when returning from hospital or following the diagnosis of a health condition.

You can download the full list of services available, by category or provider name, just click on links below.

Provider list by category

Provider list by name

Need to arrange services? Speak to our Members Services Team on 1300 787 581.